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20 September 2007

Emusic users: Have you installed the new remote control? Have you had problems with it?[More:]
I've been an emusic user for a while now, and signed up for their audiobook service as soon as it started. The only problem is that I can't get the new remote to work on the Mac I use.

I tried contacting customer service, but even after checking everything/following their steps it didn't work.

Am I alone in my ineptitude or has anyone else had problems with it?
Mine works, but only just. I really don't like it. Where I was able to download an entire album with one click, I now have to make that same click and then click on each track to get it to DL. Not a huge deal in the big scheme of things, but a pointless pain in the ass nonetheless.
posted by bmarkey 20 September | 13:01
Huh, I didn't even know there was anything new. Going to research it now.
posted by matildaben 20 September | 13:19
Works for me, on an Intel Mac. Seems like a rather heavy handed solution considering what they had before. You can still browse on the web and only use it for downloads so it's not horrible, but it feels like a step back to the AOL proprietary browser days.
posted by doctor_negative 20 September | 15:59
If you install it, and then uninstall it and go back to the old downloader, does the old downloader still work?
posted by matildaben 20 September | 16:19
I think it installs itself over the old downloader (if that makes sense). As I used to have the old downloader in my dock, but now it won't work either.

I wonder if my problems are related to it being on a PPC Mac.

I'm going to try on my PC when I get home.
posted by drezdn 20 September | 16:38
I tried the PC version and it worked, but I really don't get the whole "let's make a Browser" thing.
posted by drezdn 20 September | 21:18
I want my old downloader back.
posted by bmarkey 20 September | 21:22
I can not find my birth certificate! || Niiiiiice, huh?

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