MetaChat - iPod Broken Maybe. .

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13 September 2007

iPod Broken Maybe. . My 5G iPod, upon arriving to work, will not turn off. →[More:] The podcast I was listening to keeps playing, but the screen is dark. The usual clickwheel commands do not stop it, nor does taking the earphones out. I can't get it to lauch in iTunes. The switch on the top that disables the click wheel does not seem to make a difference.

It seems like it will just run down the battery and then be dead.

Any suggestions?

post by: danf at: 09:30 | 5 comments

Pop the battery out. Once in a while my (non-ipod) MP3 player will hang up, so I just take the battery out and put it back in, and then it's usually fine. (Once in a long while I have to do a "hard reboot" which involves a little button you have to press with a paper clip, but that's probably specific to this player.)

posted by BoringPostcards 13 September | 09:36

At this point, since it's less than a year old, I would send it in under warranty. It's weird. I did not drop it or anything and have a good case enclosing it.

I could probably reconnect the battery, since I tear into laptops all the time, but I am also a bit hesitant.

posted by danf 13 September | 10:02

I suspect that taking the battery out of your iPod will void your warranty. Try a hard reset - my 2G iPod did this fairly frequently, and resetting it almost always cleared it up.

posted by aparrish 13 September | 10:10

aparrish - the hard reset just worked. Strangely, it did not work the other 5 or 6 times I have tried it this morning, but just now it did. I tried clicking extra hard and it did the trick. Maybe I am just too gentle with the thing. . .

Thank you both for commenting. I feel better now.

posted by danf 13 September | 10:15

My 4G 20GB used to do this a lot - I sent it away to have what I thought was a dead HDD fixed (not because of this error, because it refused to boot) and it turned out to be a bad connection at the HDD connector, which is apparently common in that model, not sure if it affects yours.

posted by dg 13 September | 17:37

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