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29 June 2007

Yahoo sucks. Hope me, bunnies! [More:]

My Flickr account is going to expire in a week, and no matter what credit card I use, the payment won't go through. They tell me to contact Yahoo customer service, which apparently does not exist.

What can I do?
Do you have someone you trust with a pro account? Perhaps they can "gift" you an extension and you can pay them directly?
posted by edgeways 29 June | 14:25
It says on the payments page that you can pay with PayPal, if that helps.
posted by iconomy 29 June | 14:27
Did a little detective work for you.

Unfortunately Yahoo has no toll free numbers so there's no free way to contact them but I found a corporate hq number: 408-349-3300 and a billing customer support number: 408-349-5151. The hours of operation are 8a-5p M-F (Pacific). Good luck.
posted by miss lynnster 29 June | 14:42
Did post in the forums? I have it on good authority that helpful admins hang out there!
posted by crush-onastick 29 June | 14:43
Okay, I found some toll free numbers here.
posted by miss lynnster 29 June | 14:44
I can charge a year for you and you can pay me later if all else fails.
posted by iconomy 29 June | 14:47
Wow, you guys are super-helpful!

I don't see an option to pay with Pay-Pal on the Flickr website... Anyone?

I'd rather not talk to Yahoo unless I have to. They're dorks.
posted by Specklet 29 June | 15:14
I think they are in the midst of changing/expanding/updating payment options, which catches you at a very bad time. Maybe check back tomorrow?
posted by crush-onastick 29 June | 15:19
I don't see an option to pay with Pay-Pal on the Flickr website... Anyone?

It's not on the flickr site, it's on the yahoo wallet site. Maybe.
posted by danostuporstar 29 June | 15:24
Problem solved. cmonkey got me an account update as a gift, I'll give him a check.

Thanks, bunnies!
posted by Specklet 29 June | 16:37
StereoTotal sings Get Down Tonight || Ugh ugh ugh!!!

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