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04 May 2006
Can somebody tell me why Starbucks feels the need to have a tip jar in the drive thru window????
they're non-critically thinking tools of a marketing genius who are not payed enough and\or are among the millions in this country that think they actually deserve a tip for doing their job?
And is it my imagination or they only give you a paper napkin if you tip? The one time I actually did, I got one, otherwise, nada.
I'm a good tipper at restaurants, really, but I just don't get it. But it is an interesting experiment in group psychology, as it is usually stuffed with dollar bills.
Because they could just pretend to bring you coffee, and really give you cat pee in a cup.
This is Starbucks. Isn't that what they already do?
As someone who has waitressed her ass off in a variety of places, it just galls me to see people expecting tips for counter service. What am I tipping you for? Ringing up my purchase and giving me the goods I paid for? While you are earning a full minimum wage or better (which waitstaff do not?) Why, then, do I not tip the cashiers at Old Navy or Barnes and Noble? What's the difference? Tell me, I want to know.
I used to get my coffee at a place that had a tip jar and the coffee was self serve. All they did was hand you a cup and if the carafe ran dry, you had to carry it up to the counter for them to refill it. That was particularly egregious.
I used to work at Starbucks back in 91 (92?), and that damned tip was the difference between a pizza slice/smokes/one bottle of guniess/subway token or nothing at all and a walk home. Since the tip ranged from 1-3 dollars on average 6-12 on really great days (that 12 thing only happened once and that was a party) I'd choose between the mentioned items depending on what I could afford. My entire paycheck went straight to rent and utilities.
I did find it weird to get tipped when all we were doing was making drinks, but after a morning rush hour in Rockerfeller center and you get 2000 espresso-drinks right you deserve.. Well you deserve more money an hour dammit! ;)
Starbucks sucks by the way. And when I stood at the cash register I couldn't get peoples drinks right to save my life. Nobody stopped to sort out if "plain" tea meant with or without milk.