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19 December 2008

work is trying to kill me. arrgg...[More:]

Well, not really, it's just there's so much of it. They are so busy and right now the shop is so disorganized (because they have been shortstaffed) plus you have to step over the very large and very sweet boxer dog to get to the office or the printer and/or suggest the owner's son stop playing a game on the teleflora computer long enough to send out a wire order....and not to mention the temperamental poinsettias that glare and shed leaves at the slightest provocation. Meanwhile the designers are in the back in a room that looks like a ribbon/floral factory threw up on itself in beautiful colors, as they meditatively work.

I get to run back there and tell them that yet another guy wants a dozen roses RIGHT NOW to take out, and they don't growl at me even tho their stack of to-do that day orders is...rather massive....and the drivers come out front and need to use our computers so we have to be careful they don't interrupt us in the middle of a complicated order online...and the phone won't quit ringing with new orders and the door won't quit opening with yet another person who wants to: order flowers to take with them/send to somewhere across the country/get a donation or a sponsorship for their school/ etcetera etcetera etcetera.

The saddest thing today was the lady who came in for flowers...whose mom just got beaten to death just this past week by a homeless man that she and her extended family were helping. That and the other lady whose friend just got laid off from her hospital job right before she was eligible for retirement. Today. Right before Christmas. That ain't right.

On a happier note, there were a steady stream of fellows who were doing fast relationship fixes with the application of many, many roses.

Aaaannnd the only reason I am surviving this job so far is a) the grace of God and b) I have survived working third shift waffle house bar rushes. If you can do THAT, you are pert near immortal jobwise.
Flower shops are difficult places to work. Along with all the happy flowers (weddings, love, holidays), about half the work they do is funeral flowers. It's hard to strike the right balance when customers walk in and you can't really tell which they're there for.
posted by ColdChef 19 December | 21:37
That part is usually not that hard, actually. They expect you to be somewhat cheerful up front, and kind businesslikeness generally works fine. Usually the folks picking out casket flowers and the like deal directly with my boss-I generally only wind up with the distant relatives/friends/business associates.

The one really hard one (thank God I wasn't helping them) was the one where the folks were picking out flowers to take to a baby's funeral. I tear up just thinking about it.

On the bright side, being a military town, we do a lot more anniversary/love/Iscrewedupmustsendflowers types of orders. Those are FUN. Especially the latter.
posted by bunnyfire 19 December | 22:16
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