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19 December 2008

Client Stories. I decided to start keeping them. Here are 2 so far.[More:]
1.
We had to deliver a bunch of furniture (flat packed) to a client in Durham (about 30 minutes away) for whom English was a distant second language, after Chinese. I had emailed her instructions that she would need some extra hands to help unload.

Aside from trying to understand extremely broken English directions over a cell phone, unloading was relatively uneventful. Although it was tough to keep a straight face when the additional help she had on hand came out the door wearing Father Knows Best type pajamas at 4pm.

2.
I've been helping a really anal woman with way too much time and very little identity assemble 5 gigantic wardrobe units. Before I took a lunch break, she insisted that I help her remove the doors on two of the 40" wide wardrobes so she could work on the inserts while I was gone. The doors are 20" wide by 88" tall. IOW, not lightweight.

When I came back, she wanted to put the doors back on. So we get one done and start on the second one when the doorbell rings. The client says to me, "Hold this, I'll be right back, it's the mail." All I could hear was an older woman saying "Please! Please get me something for my eyes!"

Apparently the mailwoman had sprayed herself with pepper spray in an attempt to keep the client's [very annoying, ill mannered] Spitz away from her.

I continued to hold the door for a few minutes, but gave up when I heard the client say, "Oh I can look it up online really quick to find what the best thing to do is. Do you know the brand?"
People never cease to amaze me. Yesterday, someone called our supermarket and asked "If I bring my mail with me when I come shopping at your store, will you mail it for me?"
posted by redvixen 19 December | 20:08
!!!
posted by chewatadistance 19 December | 20:44
redvixen, is it possible your customer was checking to see if your supermarket has a mailbox? The fancy-schmancy market near me has a mini-post office (sells stamps, accepts envelopes, posts packages w/o any additional markup) and the other nowhere-near-as-fancy-schmancy grocery has a mail box indoors near the cash registers. Come to think of it, I can't think of any local groceries in my area that don't have at least a mail box indoors.

(fancy-schmancy grocery also has a Starbucks, a staffed bank and an ATM, and a movie rental counter. I'm just amazed they have room to sell food.)
posted by jamaro 19 December | 20:57
If I contract you when I get my house (did you know I'm looking, chewie?) I won't be a bad client, I swear. Cross my heart (bra).

(Does anyone else feel compelled to say "bra" after "Cross my heart?")
posted by Stewriffic 19 December | 22:26
No, stewriffic, only after I say "Life goes on..."
posted by Ardiril 19 December | 22:35
Minor rant inside... || work is trying to kill me.

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