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25 September 2007

While buying Halo 3.... [More:]

When I went to the store (Target) to buy H3 this morning, I just walked over and picked one up from the endcap and went to the cashier in Electronics to pay. The lone person in in line ahead of me, a woman, was livid that I could do that, since because she had reserved a copy, she was queen of the goddamn universe.

She kept gesturing dismissively at me and referring to me as "one of the regular people" and insisting that I shouldn't be able to buy the game on the release date, because she had a RESERVED COPY, and was therefore special. The clerk tried very patiently to explain that that just meant that she was guaranteed a copy no matter what time or day she came in to buy it, whereas someone like me (one of the peons), had to take their chances and if they ran out of H3, would have to wait.

So she actually turned to the clerk and did that mouth-clamping thing with her hand that Austin Powers did when he was trying to shush his son, and she said to the clerk, "Sh sh sh shush! Stop talking. All I want to hear out of your mouth is Have A Nice Day". Leave me alone and get me a manager". After she was done complaining about how the peons shouldn't be allowed to have access to the game the day it comes out, she left and then stopped a clerk in Health and Beauty to bitch about the clerk in Electronics, and then she stopped a general store manager to bitch about him too. She was a total mindfuck. I pulled the manager aside after her royal tirade and told him what really happened so the poor guy in electronics wouldn't get chewed out for daring to sell H3 to one of the regular people.
I thought Leona Helmsley died?
posted by arse_hat 25 September | 11:47
This happened in TARGET? Jeezus lady, if you want to treat people like that reserve your game at a goddamn boutique store.

I got my Legen-wait for it-DARY edition about 1 1/2 hours ago. The helmet/game holder thing is gargantuan. And cool. And so's the game. Whee!
posted by WolfDaddy 25 September | 11:52
Awesome! It's like a wildlife sighting. Did they charge you extra for the entertainment?
posted by It's Raining Florence Henderson 25 September | 11:53
People who reserve video games are deluded into notions of priority by virtue of the fact that they have been suckered into handing over money for something that isn't available to them just yet. There is no other way to justify the act of handing over money for nothing in return, especially when it comes to something as ubiquitous as Halo 3.

The helmet/game holder thing is gargantuan.

It's for your cat!
posted by appidydafoo 25 September | 11:54
This is why Tar-ZHAY should have sharks with frickin' laser beams patrolling the aisles.
posted by Joe Invisible 25 September | 12:05
I'm glad you took the time to find the manager to explain. I'm sure the electronics clerk would have a hard time giving an explanation that sounded sane...
Gosh, I hate it when people take out their personal vendettas on the little guys who just happen to work somewhere!
posted by mightshould 25 September | 12:10
That's the most bizarre thing I've heard in awhile.

And considering there's a post just below involving lightning and penises, that's saying something.
posted by BoringPostcards 25 September | 12:28
I can't decide if I should laugh or cry. What a freak. This is why I will never work retail again.

I spent most of this weekend playing Half-Life 2 with the boyfriend. It's only singleplayer but I've been sitting behind him to point out the zombies and supply crates and help with the physics stuff. Goddamn, it's fun. I need to find a multiplayer game that's equivalently cool.
posted by Fuzzbean 25 September | 12:33
Three nights ago, I slid my copy of Madden '08 into my 360 and prepared to relax by running up the score against the Cowboys in rookie mode. I was playing as the Falcons, and yes, Michael Vick IS still my QB, cuz I bought it early before they censored him out of the game. Anyway.

"Please insert this disk into an Xbox360 videogame system"

Huh?

Turn it off, turn it on again. Reinsert disk.

Same error message.

An HOUR of phone time with Microsoft follows.

Long story short: it's bricked, it's gonna cost $99 to fix, the warranty expired LESS THAN TWO WEEKS AGO, and now I'm Haloless for Xenu knows how long. This is the SECOND time I've sent it in for repair.

Three days before Halo 3.

GAAAAAAAAAAAAAHHHHHH!
posted by BitterOldPunk 25 September | 12:49
Thanks for this post, it reminds me why I'm glad I don't work for Target anymore (that could have been me 7 years ago. I worked in Electronics and once had a woman berate me because Pokemon promotes satanism).
posted by drezdn 25 September | 12:53
there's a limit to "the client's always right" thing of American customer service -- it cannot be a license to be insane dicks to anybody who has the misfortune to find oneself working retail. not telling her to go fuck herself was just wrong; then, they should have cracked her skull with a broken Xbox.
posted by matteo 25 September | 13:48
When I managed a retail (Discovery Channel) store, a woman in a long line of holiday shoppers became abusive towards me while I was in the process of helping her find the right box for her gifts. I leaned right into her face and said, clearly and loudly, "Don't take that tone with me."

She apologized three or four times, paid, and left the store. Maybe she was just stressed out from shopping, or crowds. Maybe she was always a monster in malls. Maybe she learned her lesson.
posted by Hugh Janus 25 September | 13:57
Ha. Hugh, you sound kind of superscary there, somehow - but, still, I would have liked to have seen it.

I heartily second mightshould. I think it's excellent that you took it upon yourself to give (unsolicited) third party backup to the guy's boss, since trying to explain that wack shit was going to make him seem like the crazy.
posted by taz 25 September | 14:13
I'm glad I did too, because when she was through complaining about the big meanie clerk in Electronics, the manager started walking towards him with a grim look on his face. The clerk saw him coming, and had an OH SHIT expression. After I talked with him, the manager glanced at the clerk and smiled at him, and the clerk looked pretty relieved.

One of the things I told the manager was that Queeny McCrazyPants commanded the clerk to say Have A Nice Day to her, and the poor clerk actually did smile at her and actually did say Have A Nice Day, and then he turned and walked away from her, exhibiting a great deal of self-control and maturity, considering he was maybe 22 years old, tops.
posted by iconomy 25 September | 14:45
You lost my sympathy at the point where you walked into the Target.
posted by Eideteker 25 September | 19:48
I wasn't looking for sympathy, smartarse!
posted by iconomy 26 September | 11:10
That explains why my arse has been smarting for the past two days. I need to read my back comment history more often.
posted by Eideteker 29 September | 06:56
Technology Things I Hate Today || I slep with the fan on last night . . .

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